Privacy policy

Last updated 19 October 2026

In The Music respects your privacy. This policy explains what information we collect, why, and how we look after it. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

This website

This website doesn’t ask for, collect or store your personal or health information. There are no accounts, and no forms on the website itself save your details.

Enquiry forms

Our enquiry forms are provided by Splose, the secure practice management system we use. When you complete a form, your details go directly to Splose and are stored there, not on this website. We use them only to respond to your enquiry and, if you go ahead, to provide our services. Splose’s own privacy policy also applies to information held in its system.

Phone and email

If you call or email us, we use the details you share only to reply and to help with your enquiry.

Website analytics

We use Google Analytics to understand how people use this website, for example which pages are visited and when someone taps to call, email or make an enquiry. Google Analytics uses cookies and collects information such as your approximate location, device and browser. It doesn’t tell us who you are. You can opt out with theGoogle Analytics opt-out browser add-onor by blocking cookies in your browser.

Photos and videos

Everyone shown in the photos and videos on this website gave their signed consent for them to be used.

Client information

Information we collect while providing music therapy, such as session notes and reports, is kept confidential and stored securely. It is only shared with your consent, or where the law requires or allows it.

Accessing or correcting your information

You can ask to see or correct the personal information we hold about you, or raise a privacy concern, by contacting us. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner atoaic.gov.au.

Contact us

Maria John, In The Music
Phone 0416 228 705
Email maria@inthemusic.com.au